Once your item(s) is shipped, you will receive a email with the tracking information. You will not receive a tracking number immediately after your order is placed.

Delivery usually takes 3-5 business days not including holidays. During sales and promotions, please allow up to 10-14 business days due to the high volume of orders.

Due to the nature of the GoFigure waist trimmer, ALL SALES ARE FINAL.

Unfortunately, we are not responsible for lost or stolen items. Please contact USPS to inquire about your package. If necessary, you may file a claim with them. Please track movement of your package with the provided shipping information.

All packages are shipped by USPS ONLY.

When cleaning your Gofigure waist trimmer, you may use items including towels, soap, disinfectant spray, anti-bacteria cloth and many all-natural solutions. Machine washing on low may/may not affect the logo. Do Not use harsh chemicals or put the waist trimmer in the dryer.

Gofigure waist trimmer's neoprene rubber is designed to repel moisture. The two best storing methods are a hanger or a room door.

We're proudly located in Jacksonville, FL.

We accept all major credit cards.

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